Privacy Policy

1. Information We Collect

We collect information that is necessary to provide and improve our services. This includes:

• Account Information: When you sign up using Google, we collect your name, email address, and profile picture. We also store your subscription status and account preferences.
• User Content: We collect the questions you generate, the answers you write (both typed and handwritten), and the feedback you receive. This is essential for the core functionality of our practice platform.
• Payment Information: To process subscriptions, our payment partner collects your billing information. We do not store your credit card details on our servers.
• Device and Usage Information: We collect basic information about your device, browser, and how you interact with our platform to help us improve our service and diagnose issues.

2. How We Use Your Information

Your information is used for the following purposes:

• To provide, maintain, and improve our services, including generating questions, evaluating answers, and tracking your progress.
• To process payments and manage your subscription.
• To communicate with you about your account and our services.
• To personalize your experience on our platform.
• To ensure the security of our platform and prevent fraud.

3. How We Share Your Information

We do not sell your personal data. We only share your information with trusted third-party service providers for essential functions, such as:

• Payment Processing: To securely handle payments.
• Cloud Infrastructure: To host our platform and store your data securely.
• AI Services: To provide the AI-powered features of our platform. Your content is shared with these providers only to generate questions and evaluations.

We may also share information if required by law or to protect our rights and the safety of our users.

4. Data Security

We take the security of your data seriously and use industry-standard measures, including encryption and access controls, to protect it. While no system is completely secure, we strive to protect your information from unauthorized access or disclosure.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information through your account settings.
• Request the deletion of your account and associated data.
• Opt-out of non-essential communications.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. We may also retain certain information for legal or operational purposes, such as security and fraud prevention.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or by posting a notice on our platform.

8. Contact Us

If you have any questions about this privacy policy, please contact us at privacy@prepbaba.com.